Returns & Exchanges
At Pigeon, we want you to love your fashion finds, but if a fit isn't right, we offer a seamless 30-day return window for all unworn items with original tags. Our goal is to ensure your wardrobe is nothing short of perfect while making the exchange process as effortless as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the return process and securely package your items.
Drop Off Your Package
Take your package to any authorized carrier location or schedule a pickup to get your items back to our warehouse.
Receive Your Refund
Once our team inspects the returned garments, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing